Refunds & Returns Policy

At Satis Medica, we prioritize the safety and integrity of our products. Since these are essential medical products, once we ship an order, we generally do not offer refunds or exchanges. Items sold are non-refundable. We strongly encourage you to review the product description and specifications carefully before completing your purchase.

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours at +233 24 757 3847 or satismedicagh@gmail.com. Include your order number and clear photos of the item’s condition.

We handle such cases on a case-by-case basis and will work with you to find a fair and satisfactory resolution.